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Referrals & Fees

PLEASE NOTE: It is possible to self-refer, however if you intend to use private medical insurance, please consult the terms and agreement of your insurance as an insurance claim will only be accepted if the correct referral route, stipulated by the insurer, has been adhered to.

The following referral sources are accepted

  • Self-Referral
  • GP
  • Psychiatrist
  • Psychologist, Psychotherapist, Counsellor or Other Therapist
  • Other Medical Consultants
  • HR managers
  • Employee Assistance Providers (EAPs)

If you intend to self-fund you do not have to be referred by your GP or other health professional. Sometimes though it is necessary to liaise with your GP or other health professional and your permission to contact them will always be sought prior to any communication.

How to self-refer

  • By completing the Enquire About an Appointment form at the top of this page
  • For Britannia House appointments please contact Dr van Dyk on 07961 900 800
  • For Change of Harley Street appointments please call 0203 774 6533 

If you are not sure about therapy and would like to discuss your needs in confidence in the first instance before you book an appointment, you can Request a Call Back.

Information for GPs, Consultants and Other Health Professional referrals

If you want to make an appointment for yourself, please use either the Request a Call Back or Enquire About an Appointment forms at the top of this page stating that your enquiry is for yourself rather than for a patient of yours.

How to refer a patient

A brief referral letter is all it takes to get your patient seen without unnecessary delay.

The following information needs to be provided

  • The correct and most up to date landline AND mobile number as well as the postal address for the person you wish to refer
  • Brief statement of the problem/patient concern
  • Any previous input for this problem (where applicable)
  • Other health professionals that are currently involved (where relevant)
  • Any special investigations currently under way (where relevant)
  • Medication (acute and chronic), especially any psychopharmacology (current and/or recent past)
  • Brief risk statement

(Please note that it is NOT possible to assist with patients who are deemed to be at moderate or high risk of harm to self or others.  This is due to the fact that it is an independent private practice and crisis support is not available, nor can statutory services be accessed directly.

Sending a referral

  • For Britannia House referrals:
    Britannia House, Station Road, Kettering, Northamptonshire, NN15 7HJ (addressed to: Dr Ryno van Dyk, Consultant Clinical Psychologist)
  • Change of Harley Street referrals:
    Change of Harley Street, Pinero House, 115a Harley Street (addressed to: Dr Ryno van Dyk, Consultant Clinical Psychologist)

Employee Assistance referrals

This service is for staff members who require input and support for mental health issues, including stress, depression, anxiety, interpersonal difficulties, occupational trauma or work related accidents, and who could benefit from specialist help.

An informal enquiry to discuss the needs for any of your employees (individual or group) in the first instance can be very helpful for all parties involved. Where the clinical needs of an individual is a concern, it is best to discuss the referral with the individual in the first instance prior to sending the referral. The referral guidance is the same as for Health Professionals (see above).

Medico-Legal referrals

Dr van Dyk does not currently offer a medico-legal assessment and report writing service.
A therapy service only is available and solicitors or rehabilitation case managers can contact Dr van Dyk to enquire about availability.


Private healthcare, including psychological therapy can be costly Fees can vary according to the individual practitioner based on discipline and levels of experience. The reason for this is that it involves extended clinical time (consultations for up to an hour or 50 minutes minimum) with a health professional who has undergone years of training and experience.  Current fees compare very favorably with that of his consultant colleagues.

At all times will clients have the option to bring therapy to a close should they feel that they can no longer honour this financial commitment and clients will be under no obligation to attend for a minimum or maximum number of sessions.  The number of sessions will always be the decision of the client and guidance on this will always be available as part of a two-way communication process.


Consultation fees can be paid for by BACS, cash or cheque (made payable to ‘Ryno van Dyk Ltd.’).  Regrettably, credit and debit card payments cannot be accepted.
Self-paying clients will be expected to pay (cash or cheque only) for their consultations immediately after their session during the assessment stage.  Arrangements can then be made to set up an account that is payable within 7 days of an invoice being issued once therapy starts. Some clients prefer online banking (BACS) and single or multi-session electronic transfer payments are all acceptable forms of payment. BACS details are shown on the invoice that will be issued after consultation.

Insurance fees

The fee per consultation for insured clients depends on the agreement currently in place with insurers.  Fees do not exceed the agreed or recommended scales and clients will only be expected to pay an excess fee as agreed in their insurance policy.  Clients are also liable for all costs not covered by their insurance (e.g. limit of cover is exceeded).

Dr van Dyk is a registered provider with most UK health care insurers, however, should your insurer not be listed, every effort will be made to get registered with them in order to proceed with your claim.

Before you proceed with an assessment and psychological therapy it is very important that you find out exactly what mental health services your insurance policy covers, the level of cover that is available, any exclusions, and also if an excess is payable once you commence with a consultation.  Clients are reminded that they (not their insurance company) are responsible for full payment of fees. This also applies to late (less than 48 hours notice) cancellations and non-attendance which insurance providers will not cover.

In some cases it can be difficult to determine exactly from policy documents how much cover is available for ‘Clinical Psychology’.  Please consult and read carefully any section of your insurance documentation that refers to mental health services and coverage.  If you have questions or are not sure it is best to contact the insurer.

Insurance funded fees vary from self-paying fees due to additional administrative charges and the fee schedules agreed with insurance providers.

Cancellation and Missed Appointments

Sometimes it might be necessary to cancel a scheduled appointment.  Cancellations made with more than 48 hours (or two working days) notice will not incur any charges.

If less than 48 hours notice (two working days) is given or where someone do not attend a scheduled appointment for whatever reason, then clients will incur the fee for that consultation.  

Non-attendance and cancellation at short notice incurs a cost to the practice (room fees already paid for the consultation and the fact that there may not be enough time to offer that slot to someone else at such short notice) and for that reason the full cost of the session is payable. In very unusual and exceptional circumstances only could a reduction or wavering of this fee be negotiated.

If you have some difficulty attending a scheduled appointment, please think ahead and change it in advance as it is far more convenient and better for the therapeutic relationship not having to charge for missed appointments if there is an alternative.

You will be provided with as much notice as possible if for whatever reason your appointment needs to be cancelled/rescheduled.

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